If you forgot your password, deleted a BigPond email account, or lost some important emails, don’t worry; Telstra’s support team can assist you in recovering it. First, attempt to gain access to your Telstra account. However, if you lost your password, click on the login page’s “Forgot Password?” link and type in your email address, followed by the on-screen prompts to reset your password. This will enable you to regain access to your account and the emails in it.
Things might become more difficult if you are trying to recover deleted emails specifically. BigPond does not guarantee recovery of deleted emails, particularly those that have been removed from the trash. However, contacting Bigpond Customer Support team can help you. They can usually restore emails that were just removed. You will need to give your email address and the details of the emails you misplaced to assist support professionals in finding the information.
To avoid loss in the future, it is recommended to keep backups of your emails on another external storage device or cloud storage. You may also consider using Outlook or Thunderbird email clients on your BigPond account, which have backup features that will enable you to save copies of all emails in the account.
