In this case, you are simply looking to reset BigPond Mail on your mobile device, such as when there are login mistakes or things refusing to sync. Begin by invoking your device’s email app or accessing its settings and finding BigPond’s email account. Avoid the option “forget” or unplugging the account from the device.
By this step, all the information caching or wrong settings that were problematic in your BigPond account are eliminated. Once removed, restart your device and make sure that the device does any further clearance of the information. After the same machine is rebooted, get over this eager mania and add the BigPond account again in your email app. Fill out your Email, and Password bigpond: To configure the settings correctly, enter your entire BigPond email account.
Use the IMAP settings: imap.telstra.com port 993 SSL enabled for incoming mail and smtp.telstra.com port 465, or 587 SSL enabled for outgoing mail. Also, make sure the login name is your full email address. After these details are entered, you can activate the configuration of the application finally and wait for synchronization. This reset should fix most of the problems and restore the normal access of the users to their BigPond mail. If the problems do not seem to go away, a person must contact Bigpond Customer Care Number in this regard.